Customer Service

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From experience, we know that customers can have many questions when they make a reservation. l-lotels.com has created a comprehensive list of Frequently Asked Questions to help you. Please take some time to read it carefully. If you would like to cancel or amend your booking you can do it directly online by using My Booking. If you cannot find the information in our Frequently Asked Questions, we invite you to contact our team:

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Customer Service

Opening hours Monday to Friday: 8:00 AM - 10:30 PM (CET) Saturday and Sunday: 10:00 AM - 6:00 PM (CET)


UK: 02036840061
US: 0018772861974

International: 0018772861974

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Customer Service by phone

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